Most supervisors think that effective coaching in the workplace is not necessary and feel it’s all about letting people know if they are doing anything wrong. You are expected to coach people as a team manager if you want to deliver results.
Let’s list some things you can do to coach people effectively.
1. Know your coaching style.
You actually have one way of managing people and probably don’t know it yet. Are you the emotional type? Do you drill your employees down or do you help them to the extent that you almost take over their tasks?
2. Understand your employees.
Your employees are people, not machines. You need to relate to them beyond their work needs. To be effective with coaching, know how they learn and what works for them.
3. Plan your coaching conversation.
Effective communication with your employees happens when you know what to say, how to say it, and when to say it. You want to avoid sounding as your staff is being reprimanded. Show both sides of the coin.
4. Monitor your team’s progress.
You can’t control something you don’t measure. Track your employee’s improvement and see if your coaching techniques are making a difference.
5. Celebrate success.
A job well-done, whether a big or small task, should be appreciated. Allow your staff to know that you are with them every step of the way to success.
Note: This post is an abridged version of an article written by Marie San Luis and originally posted at mamaneesnest.com***
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